Shipping policy

# Shipping Policy

Thank you for shopping with Lumivo Eyewear.

## Order Processing

We process orders as quickly as possible. Orders are typically processed within 1–3 business days after payment has been received.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please note that orders are not processed or shipped on weekends or public holidays.

## Shipping Times

Estimated delivery times vary depending on your location.

- International Shipping: 7–21 business days

Please note that these delivery times are estimates and are not guaranteed. Shipping times may be affected by customs processing, weather conditions, holidays, or other circumstances beyond our control.

## Tracking Your Order

Once your order has been dispatched, you will receive a tracking number by email. Tracking information may take several days to update after shipment.

## Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer free shipping promotions.

## Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

## Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

Lumivo Eyewear is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

## Lost or Delayed Packages

If your package appears to be significantly delayed or lost during transit, please contact us at:

lumivoeyewear@gmail.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.

## Contact

If you have any questions regarding shipping, please contact us at:

lumivoeyewear@gmail.com